Hannah McClellan Richards

Hannah McClellan Richards is VP of Operations, Product & Technology at Amazon Pharmacy, where she’s reimagining the pharmacy experience through innovation, delivery, and cost savings. With nearly 15 years at Amazon, she’s led operations across freight, returns, and global transportation, and served as Chief of Staff to the Worldwide Stores CEO. An engineer by education (UVA) and MIT Sloan alum (MBA/MS), Hannah is seasoned in scaling complex, customer‑centric systems across global operations.

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