💻 Becoming a Better Listener: LLM-Powered Market Segmentation
Most product teams are one well-asked question away from insights that could change how they think about their relationship to their customers. This session shows how to use LLMs to segment free-text customer data (CRM notes, app reviews, support transcripts) by decision-making language and patterns, not just demographics.
Session Speaker
Jess Loeb CTO IIBD USA Speaker
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